Privacy Policy

1. The Scope

1.1 This policy describes the types of Personal Data the Company collects about natural individuals and how it processes that data, shares it with third parties, secures its processing activities, and addresses related matters.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person can be defined as someone who can be identified directly or through a combination of additional information we have or are able to access.

1.3 This Policy defines "processing" as a process that requires the use or collection of Personal Data. It includes the management, structuring, and storage of Personal Data.

1.4 Our services are intended for general audiences and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from any person under 18 years old. We do not knowingly permit such persons to use our services. If we become aware of any information about children, we will erase it as quickly as possible.

2. What Personal Data Do We Have on You

2.1 If you access the service and channels or visit our website, we collect Personal Data. We may request your Personal Data in certain circumstances.

2.2 In other instances, we collect your Personal Data by analysing your use of our Services or our service channels, or by receiving your information from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You are not obliged to provide Us with any personal Data. In certain circumstances, however, you might not have to provide Us with any Personal Data. This could hinder Us in offering the Services or hinder users from accessing the website.

4. What Personal Data We Collect

4.2 The information you collect is not private information and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you choose to provide to Us when you connect to a third-party online trading platform through Us.

4.4 Personal information you provide specifically to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for more details about the processing necessary to safeguard the legitimate interests.

5.4 The reasons and legal grounds on which we may use the information you provide to us are listed below:

6. Transfer of Personal Data to Third Party

6.1 The Company can also provide Personal Data, including IP address information and user experience analysis, to third-party companies that offer services to us, such as hosting and storage providers.

6.2 You can also ask us to provide specific Personal Data about you to third-party trading platforms. In these instances, we will provide the Personal Data you provide to Us to third-party trading platforms. The use of your Personal Data is subject to their privacy policies. Your Personal Data could be shared with multiple trading platforms.

6.3 The Company may be able to share Personal Data with related entities or business partners. This may provide the Company with the resources needed to enhance and improve the products and services it provides to its customers.

6.4 If it is necessary to safeguard the rights of third parties or assets, The Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company in the group of companies, if the same transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 Third-party services, such as providers of advertisements on our website or analytics companies, may be used. These companies may also use cookies or other technology.

7.2 Cookies are small text files placed on your device each time you visit or access the website. Cookies are used to collect information about your preferences and browsing habits to improve the user experience, track your preferences, and customize the products and services you might enjoy. Cookies are also used for statistics and analytics.

7.3 Certain cookies we use are session cookies. They are temporarily downloaded to your device and last for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They are used to help the Website identify you as a returning user and enable users to return to the website.

7.5 However, be aware that some or all of the Website's functions and features might not function as you expect if this happens.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Retention of Personal Data

8.1 The Company will retain Personal Data about you for as long as necessary to fulfill the purpose of processing Personal Data, as described in this Policy, or for longer periods as permitted by law or regulations, policies, and the applicable orders.

8.2 We will share your information with third-party trading platforms for 12 months. If you agree to this, we will continue to share your data for another 12 months.

8.3 We regularly review the Personal Data we retain to ensure that it is no longer needed.

9. International Transfers

9.1 Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country or to international organizations). Company takes all necessary steps to safeguard the Personal Data you provide and ensure that data users are able to assert their rights and access effective legal recourse.

9.3 The Company can provide information about the security measures it uses to safeguard your Personal Data transferred to third-party countries or international organizations. Send an email to: support@cresttenderoric.com

10. Security of Personal Data

10.1 We have taken appropriate organizational and technical precautions to safeguard Personal Data. This includes preventing the accidental or illegal destruction, loss, or modification of Personal Data.

10.2 We cannot guarantee or warrant that the security of your Personal Data will be maintained without error. We also cannot be held accountable for any intangible, incidental or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 If legal obligations or other obligations beyond our control apply, we may be required to provide Personal Data about you to third parties, such as public authorities. In these situations, we cannot control the security provided for your Personal Data by third parties.

10.4 Personal Data cannot be transferred over the web in a completely secure manner. The Company cannot ensure the security of Personal Data you transmit to Us through the internet.

11. Hyperlinks to Third Party Websites

11.1 Links to third-party sites and applications are provided on the website. These applications and websites are not under the supervision of the Company. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.

11.2 When you visit any third-party websites or apps, We recommend that you read their privacy policies before deciding to access or use their apps. We also suggest that you provide them with any Personal Data.

12. Modifications to This Policy

12.1 This Policy is subject to change at any time. If we change this Policy, we will notify you of the changes by posting the updated Policy on our website.

12.2 In addition, when we make significant modifications to this Policy, we will attempt to inform you using the methods we believe are appropriate and will publish an announcement on our website.

12.3 Unless expressly specified, any amendments will become effective after the revised Policy is published.

13. Your Rights

13.1 You are entitled to request that we verify the accuracy of Personal Data being collected about you, rectify any mistakes, and delete all Personal Data not required by Us. You may also restrict the scope of the types of processing of personal information.

13.2 If you are a resident of the EEA, please refer to this page. These rights are available to you with respect to the information you provide in relation to your Personal Data. You may request to exercise your rights by sending an email to the address below.

13.3 Access rights The Company can verify whether Personal Data about you is being processed. If it is, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it. The right to access Personal Data must not conflict with the rights and freedoms of others. If the request adversely affects the rights and freedoms of another person, or their rights, the Company may refuse to comply with the request or limit its capacity to fulfil it.

13.4 Right to rectification The Company is entitled to rectify inaccurate Personal Data. You are entitled to demand the rectification of any insufficient Personal Data about you, taking into account the reason for processing.

13.5 Right to Erasure The following reasons apply: (a) Personal Data are no longer required for the purposes for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of Personal Data about yourself based on legitimate interests pursued either by Us or by a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be removed to meet the company's lawful obligation. This right does not apply where processing is necessary (a) to fulfil an obligation imposed by law that requires processing under European Union law or Member State law; or (b) to create, exercise, or defend legal rights.

13.6 Processing restrictions If you are concerned about the accuracy of your Personal Data, you can ask the Company to limit the processing of your Personal Data. If you ask for Personal Data to be restricted, Personal Data may only be kept with your consent, to create, exercise, or defend legal rights, to defend the rights of another natural person, or for a reason of significant public interest within the European Union or a Member State.

13.7 Right to data portability If processing is carried out by an automated system and is based on consent or on a contract to which you are a party, you have the legal right to receive and review the Personal Data you have provided to the Company. You are entitled to request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. The rights you have under the right to erasure do not change when you exercise your right to data portability. The right to transfer data does not interfere with the rights or freedoms of anyone else.

13.8 Right to challenge You have the right to object at any time to any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This right is not limited to profiling based solely on these legitimate interests. If we are able to establish compelling legitimate grounds for processing Personal Data, we will not be able to continue doing so unless you can prove that they outweigh your rights, freedoms, or interests, or the exercise, establishment, or defence of legal rights. With respect to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to refuse consent You may revoke your consent to Us processing Personal Data about you at any time. This will not alter the legality and lawfulness of any processing that depended on your consent before the revocation. You are entitled to lodge a complaint with the authority that supervises you. You may lodge an appeal with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. The laws of the European Union and Member States could limit your rights in relation to Personal Data concerning you, as detailed in this section 13.

13.10 We will provide you with the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. This time frame may be extended by up to two months, if needed, depending on the nature of the request and the number of requests. Within one month after receiving your request, we will notify you of any extension and the reasons for it.

13.11 Provided that this is not contrary to the provisions of section 13 of the law, the information you request pursuant to your rights under section 13 will be made available at no cost. If the request is unjustified or excessive, particularly if repeated, we may charge a reasonable amount to cover the administrative expenses of providing the information or communicating the requested action. We may also refuse to act.

13.12 If we have doubts about the identity of the actual person who submitted your request, we may ask the person making the request to provide reasonable means of identifying themselves.